Ships your order with various courier services like Blue dart, Xpressbees, Delhivery, etc. It takes up to 2-5 working days for shipping . We will not be responsible for any kind of delays in delivery with the shipping carrier. You will be informed once your order is shipped, through email and/or text message. Since the products that have been bought by you is personalized, there would be no return of the same. However, the products that you buy goes through quality check and if there is any issue with respect to the product, we will rectify it subject to certain terms and conditions.